At Himalayan Footprint, your privacy is our priority. As a trusted trekking partner across the Indian Himalayas, we’re committed to ensuring that your personal information is handled with the utmost care. This Privacy Policy explains how we collect, use, protect, and share your data in alignment with our core values: safety, sustainability, and community-driven exploration.
1. Information We Collect & How We Use It
Personal Information
When you book a trek with Himalayan Footprint, we collect your name, phone number, address, email, and other necessary details to process your booking and provide personalized support. For safety, we may request emergency contacts and relevant health information.
Website Data & Cookies
When you browse our website, we gather non-personal data such as your IP address, browser type, device info, and OS to improve your user experience. Cookies help us remember your preferences and enhance functionality.
Marketing Communication
If you opt-in, we may send you trek updates, special offers, trail safety tips, and seasonal highlights. You can unsubscribe or adjust your preferences at any time.
2. Your Consent & Data Control
Giving Consent
By submitting your personal details through our site (during bookings, inquiries, or payments), you agree to our use of this data for providing our services. For marketing-related uses, we seek your explicit consent.
Withdrawing Consent
You may update, delete, or withdraw your personal information at any time by contacting us at info@himalayanfootprint.com.
3. Data Security & Protection
Secure Transactions: All payments are processed via trusted gateways like Razorpay. We do not store card details.
Limited Retention: We retain personal data only as long as needed for trek logistics, customer service, or legal requirements.
Restricted Access: Your data is accessible only to authorized team members involved in trek coordination and safety.
4. Third-Party Services & Sharing
We partner only with reliable third-party services that maintain high standards of data privacy.
Payments: All transactions are securely processed through payment gateways.
Legal Requirements: We may disclose your data only when legally required or to protect our team and trekkers.
When leaving our site or using third-party links, their privacy policies will apply.
5. Your Data Rights
You have complete control over your personal data. You can:
Access: Request a copy of your personal data.
Edit: Update any incorrect information.
Delete: Ask us to remove your personal records.
Unsubscribe: Opt out of promotional communications.
To exercise these rights, reach us at info@himalayanfootprint.com.
6. Cookies & Tracking
We use cookies to personalize your trek browsing experience and analyze website traffic. You can manage cookie preferences through your browser. Disabling cookies may impact functionality.
7. Age Restrictions
By using our services, you confirm that you are of legal age in your region or have obtained guardian consent for bookings and participation.
8. Policy Updates
We may update this policy to reflect changes in our operations, legal standards, or security protocols. The latest version will always be available on our website. For major updates, we will notify users via email or public notice.
In the event of a merger or acquisition, your data may be transferred to ensure uninterrupted service and support.
📍 For questions or concerns regarding this policy, contact us at:
📧 info@himalayanfootprint.com